Lastpack drops its US phone rule and $10K cash-out cap

Lastpack updated its Terms of Service on November 12, 2026. Its FAQ and Shipping help pages changed the same day. We read all three today.

What changed

• No US phone number required. The old Terms said you needed “a personal United States telephone number”. The new Terms say a US number “is not an account eligibility requirement”. You still need to be 18+ and have a valid government ID.
• The $10,000 cap is gone. The old Terms let Lastpack limit cash-outs to $10,000 of sale proceeds per 7 days. That clause was removed. Minimums, fees and limits shown when you cash out still apply.
• UK and Canada added. Eligible people in the UK and Canada can now use Lastpack, with extra consumer protections written into the Terms for them.
• Shipping wording. The Shipping page no longer promises delivery “within 5 business days”. It says to go by the estimate shown for your service. The Terms still give 5 business days after tracking as an estimate, and now say the Shipping page wins where they differ, so combined shipping (up to 10 cards per package) is official.

What it means for you

For US collectors, big winners can now cash out more in one week, and signing up no longer depends on a US phone. Nothing changed on the 100% fair-market-value sell-back or the 7-day limit before cards are sold back automatically. Read our Lastpack review for the full picture.

What we changed

We updated the availability, cash-out and shipping facts on the Lastpack review and the Lastpack vs Tilt Rips comparison, and logged it on our updates page.